PRIVACY POLICY

Last updated: December 4, 2025

This Privacy Policy describes how Health Pillars Coaching & Academy (“we,” “us,” “our”) collects, uses, stores, and protects your personal information when you visit coaching.healthpillars.ca/home (“Website”) or use our Services.

1. Information We Collect

We may collect:


Personal Information

  • Name

  • Email address

  • Phone number

  • Location information


Wellness Information (Voluntary)

  • General wellness goals

  • Fitness goals

  • Lifestyle habits

  • Non-medical health details


(We do not collect or request sensitive medical records.)


Technical Data

  • IP address

  • Device type

  • Browser information

  • Cookies and usage analytics

2. How We Use Your Information

We collect and use your data for:

  • Delivering coaching and program services

  • Sending SMS updates, reminders, and marketing (with your consent)

  • Email communication

  • Improving Website performance

  • Personalizing user experience

  • Processing payments

  • Legal compliance

We do not sell your personal information.

3. SMS/Text Messaging Consent

When you provide your mobile number, you consent to receiving automated and manual SMS/text messages from Health Pillars Coaching & Academy.

You may opt out anytime by replying STOP.
For support, reply HELP or email [email protected].

We do not share your SMS consent or phone number with third parties for marketing.

4. Cookies & Tracking

We use cookies and tracking technologies to:

  • Analyze Website performance

  • Improve user experience

  • Personalize content

You may disable cookies in your browser settings.

5. Sharing of Information

We may share your information with:

  • Service providers (email platforms, SMS systems, hosting providers)

  • Payment processors

  • Legal authorities when required

These providers are bound by confidentiality and data protection agreements.

We do not share your wellness information with third parties for marketing.

6. Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or misuse.

However, no online platform is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide Services

  • Meet legal requirements

  • Maintain records of consent

You may request deletion of your data at any time.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Request a copy of your information

To submit a request, email [email protected].

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected with the “Last Updated” date.

10. Contact Information

Health Pillars Coaching & Academy
West Kelowna, BC, Canada, V4T 3E8
Email: [email protected]
Phone: (778) 946-0909

Health Pillars

Nutrition. Fitness. Recovery. Mindset.

Health Pillars Inc. © 2025. All Rights Reserved. | West Kelowna BC, Canada, V4T3E8

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